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Frequently asked questions

How our listing alerts work, how each kind of listing works, and how to stay safe. Can’t find your question? Ask us through the contact form.

US Home Assistance and listing alerts

What is US Home Assistance?

An independent listings and information resource. We explain foreclosures, rent-to-own homes and private listings in plain English, link to official listing sources, and send listing alerts to people who sign up.

Is US Home Assistance a government agency?

No. We’re privately operated and not affiliated with HUD, FHA, VA, USDA, Fannie Mae, Freddie Mac or any other government agency. We link to official government sites so you can check their listings and rules directly.

Does it cost anything to get listing alerts?

No. Signing up and receiving email alerts is free. We don’t charge for texts either, but your carrier’s message and data rates may apply if you opt in to text alerts.

Where do the listings in your alerts come from?

From sellers, listing agents, government and Fannie Mae and Freddie Mac listing sites, and other third parties. We don’t own or sell any of the homes, and details can change, so always confirm price, condition and availability with the seller, listing agent or official source.

Does signing up mean I’ve applied for a home or a loan?

No. Signing up only means we send you listing alerts and guides, which may include offers and promotions. It isn’t an application, it doesn’t mean you’re approved for anything, and it doesn’t reserve a property.

Foreclosures

What’s the difference between a foreclosure, a bank-owned home and a HUD home?

“Foreclosure” is the legal process a lender uses to take back a home. You can buy before the sale (pre-foreclosure), at the public auction, or afterwards, once a lender owns it: that’s a bank-owned or REO home. A HUD home is one the U.S. Department of Housing and Urban Development owns after a foreclosure on an FHA-insured mortgage; it’s sold through HUD Home Store. Our foreclosure guide walks through each stage.

Can anyone buy a HUD home?

HUD sells to owner-occupants, investors, Good Neighbor Next Door buyers, nonprofits and government agencies. Owner-occupant buyers and investors bid through a HUD-registered real estate broker; HUD-approved nonprofits and government agencies bid directly on HUD Home Store. People who will live in the home get the first chance: for homes listed on or after May 30, 2025, there’s a 15-day exclusive period (5 days for uninsured homes) for owner-occupants, HUD-approved nonprofits and government entities before investors can bid.

What does “First Look” mean on HomePath and HomeSteps listings?

Fannie Mae (HomePath) and Freddie Mac (HomeSteps) give owner-occupants, public entities and qualifying nonprofits the first 30 days a foreclosed home is listed to make offers without competing against investors. Each listing, or your agent, can tell you whether a home is still in its First Look period.

Rent-to-own

How does rent-to-own work?

You rent a home under an agreement to buy it later at a price set at the start. In a lease-option, you pay for the right to buy but don’t have to. In a lease-purchase, you’ve agreed to buy when the lease ends. Part of your rent may be credited toward the purchase if the contract says so. The rent-to-own guide compares the two.

Is the option fee refundable?

Usually not. If you don’t buy, you typically lose the option fee and any rent credits, unless the contract says otherwise. Some contracts apply the fee to the purchase price if you do buy. Read this part of the contract carefully, and consider having an attorney or a HUD-approved housing counselor review it.

Private listings

What should I check before buying a home directly from an owner?

Confirm the seller owns the home using county property records and their ID. Put the deal in a written contract with inspection, financing, appraisal and title contingencies. Keep the earnest money with a title company, escrow agent or attorney, get a home inspection and a title search, and consider owner’s title insurance. The private listings guide has the six steps.

Safety and privacy

How can I spot a rental or rent-to-own scam?

Be wary if the “owner” can’t show you the inside, rushes you, or asks you to pay by wire transfer, gift card or cryptocurrency; the FTC says those are like sending cash. Check county records to confirm who owns the home, and walk away from pressure. You can report scams at ReportFraud.ftc.gov (opens in a new tab).

How do I stop emails or texts?

Click the unsubscribe link in any email. Reply STOP to any text message to stop texts, or HELP for help. You can also ask us to remove you through our contact form.

Do you share my information?

We don’t sell, rent or trade your personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We share information only with service providers that help us run the site and send messages, or when the law requires it. Our Privacy Policy has the details.

Sources for these answers (reviewed October 2026)

Still have a question?

Send it through our contact form and we’ll reply by email. Or set up listing alerts for the area you have in mind.